![]() You can click to call or make a video call directly from Microsoft Internet Explorer, Microsoft Office Excel, and Microsoft Outlook applications. Streamline processes by placing calls from the application you are currently using. Receive incoming call alerts with the option to answer with audio only or with video, or divert the call to your voicemail.Ĭlick to call from Microsoft Office applications and browsers Predictive search provides suggestions to you as you type in a search query, and it can index your Lync contact list, recent contacts, Microsoft Active Directory, Lightweight Directory Access Protocol (LDAP), Enterprise Data Integration (EDI), or Cisco User Data Services (UDS). ![]() Search for anyone in your address book and initiate a call to that person, or simply type a phone number or enter a Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) and then right-click to initiate the call. Right-click to make an audio or video call or start a conference from a contact list or instant messaging sessionĬheck the presence of the person you want to call, and then initiate an audio-only or video phone call to that person quickly by right-clicking and selecting "Place a Call" or “Place a Video Call.”Īudio or video call from Skype for Business or Lync ![]() Table 1 lists the features and benefits of Cisco UC Integration for Microsoft Lync. Protect your investment: Enjoy an immediate business effect by providing access to industry-leading Cisco Unified Communications capabilities while protecting your investments in Microsoft instant messaging.Cisco also offers an end-to-end unified communications solution that encompasses the software application and network infrastructure to provide increased control over voice quality and more robust tools for administrators to manage a mix of voice, video, and high-priority data traffic.Ĭisco Unified Communications uses industry-standard audio and video codecs, reducing the need for transcoding gateways. Using Cisco Unified Communications Manager for call control lowers costs by reducing management overhead, simplifying infrastructure complexity, and reducing licensing fees associated with deploying a dual call-control architecture. Minimize complexity, deliver high-quality audio, and lower costs: Cisco UC Integration for Microsoft Lync lets you use Cisco Unified Communications Manager for enterprise voice and video communications, while Microsoft Skype for Business or Lync provides instant messaging and presence.The solution is integrated with Cisco conferencing solutions so you can instantly initiate and conduct multiparty audio, web, and video conferences. Enhance collaboration with standards-based video and multiparty conferencing: Cisco UC Integration for Microsoft Lync includes standards-based, high-definition video capabilities so you can easily share video with this application or other standards-based video offerings from Cisco or other video providers.You can streamline communications with additional capabilities, including telephony presence so you can see when users are on the phone visual voicemail, which makes it easy to view, play, and respond to voice messages communications history and desk-phone control, which lets you place and receive calls on your Cisco Unified IP Phone directly from your desktop. The solution adds an integrated Cisco IP soft-phone, which lets you instantly connect and have a business-class communication experience with colleagues, partners, and customers. Cisco Unified Communications Manager users benefit from clear, reliable, and interoperable voice and video communications. ![]() The solution uses Cisco Unified Communications Manager to deliver a scalable, highly available enterprise IP telephony call-processing solution. Increase productivity with advanced Cisco Unified Communications capabilities: Cisco UC Integration for Microsoft Lync lets you easily add Cisco Unified Communications capabilities to the instant messaging and presence capabilities of Microsoft Skype for Business and Lync.With Microsoft Lync Server Resource Kit Tools the application development process should become a bit easier, thanks to the included components and resources.Figure 1. Watson Support Tool for Lync Phone Edition.ABSConfig (Please note, in order to use the ABSConfig Tool, you must upgrade to the latest version of Lync Server which is available here.The Microsoft Lync Server Resource Kit Tools contains the following tools: Microsoft Lync Server Resource Kit Tools are provided to help make some routine tasks easier for IT administrators who deploy and manage Lync Server.
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